Emergency · Subject to availability

Emergency electrical enquiries across the Highlands

Call us on 07954 350931 to discuss your enquiry. If we’re unable to answer, please leave a message and we’ll get back to you as soon as possible. We aim to attend as promptly as possible. Appointments and urgent callouts are subject to availability, and same-day attendance cannot be guaranteed.

Based in Tain, serving Ross-shire, Inverness and the wider Highlands.

Get a quote Call 07954 350931

Before you pay a callout fee

Ring us first — we might sort it over the phone.

We’ll discuss the problem with you over the phone and, where possible, help avoid an unnecessary callout and cost. If an on-site visit is needed, we’ll arrange attendance subject to availability and explain any callout and travel costs before proceeding.

We aim to attend as promptly as possible. Appointments and urgent callouts are subject to availability, and same-day attendance cannot be guaranteed. We’ll discuss the problem, the available appointment options and any callout or travel charges before arranging a visit.

All prices are given on the phone before we set off — no surprises when we get there, no meter running. Ring Kelvin on 07954 350 931.

What you get

Scope and costs explained before we attend.

We aim to attend as promptly as possible. Appointments and urgent callouts are subject to availability, and same-day attendance cannot be guaranteed.
Call us on 07954 350931 to discuss your enquiry. If we’re unable to answer, please leave a message and we’ll get back to you as soon as possible.
SJIB-registered electrician on every callout — never a subcontracted trainee.
Van stocked for most emergencies: RCDs, MCBs, sockets, cable, common fittings.
Any initial make-safe visit and further work will be discussed and arranged subject to availability.
Price agreed on the phone before we set off — no surprises when we get there.

What counts as an emergency

Fair question — and we get calls at 2am for things that could've waited to Monday, and we get calls at 4pm on a Sunday for things that couldn't. Rough guide:

Ring us now, don't wait:

Burning smell from the consumer unit
No power at all after a bang
Water dripping onto a live board
Visible sparks or arcing from a socket or switch
Cable damage after a break-in or storm
Total lighting failure in an STL with guests in-house

Can usually wait to normal hours:

One socket not working
One light circuit tripped that resets fine
RCD tripping intermittently once a week
Outdoor lighting not coming on

If you're not sure, ring us anyway. We'd rather talk through it on the phone than have you sitting worrying about it.

What we can do vs what needs SSEN

Anything on your side of the meter — the consumer unit, the wiring, the fittings — we can fix. Anything upstream of the meter (the main fuse, the incoming cable, the meter itself) belongs to SSEN or the meter operator. If it's an upstream fault we'll help you diagnose it and tell you exactly who to ring next.

SSEN emergency line: 105 for power cuts anywhere in Scotland. Free call. Ring them first if the whole street is dark.

STL owners — the guests-are-in-house scenario

If you run a holiday let and something's gone off with paying guests in the house, the compensation clock is running and negative reviews are being drafted in real time. Contact us to discuss the problem. We aim to attend as promptly as possible. Appointments and urgent callouts are subject to availability, and same-day attendance cannot be guaranteed.

Common questions

Straight answers, no waffle.

Do you charge more for weekends?

No. The rates above apply seven days a week. Only the time-of-day changes it (daytime, evening, night).

What if you can't get to me tonight?

Do you carry parts?

Common stuff yes — MCBs, RCDs, sockets, switches, various cable, fuses. For a consumer unit replacement or a full circuit re-run, any make-safe visit and return visit will be discussed and arranged subject to availability, with the costs explained before proceeding.

How far do you travel?

Ross-shire, Sutherland, Caithness, Inverness, Wester Ross, Skye. If you're further afield, ring us — we might still come, but there'll be a mileage line on the invoice and we'll agree it before we leave.

Ready when you are

Request a quotation

Tell us what's in front of you. We’ll get your quotation to you as soon as possible.

Get a quote Call 07954 350931